Shipping & Return
Unlike most web sites that have special rules and lots of fine print, ‘ATEPL’ has a transparent and clear shipping policy for all orders placed on our website. We at ATEPL, understands that getting your products quickly is important to you, so we make every effort to process your order quickly.
Shipping Charges : Rs 100.
Shipment Time Frame : An approximate time for shipment is 1 week; which is indicative.
USP - We have a record shipping time of 4 working days for most of our shipment.
Tracking Of Shipment
- We will provide details of shipment via email alerts along with tracking number to the customer. Customers can also login into their account and track the shipment and know its status.
- We will deliver anywhere in India.
- Returns are Made Easier!
- In case you wish to return your order, we will review and honour returns up to 7 days from the date you received the item(s). Returns will only be accepted on unused merchandise.
How To Return The Products?
- Email at email@example.com with your order number and item code you wish to return.
- We will notify you by email once we've received and processed the returned item(s). All items will be inspected upon return. Please allow 15 working days from the receipt of your returned item(s) for us to process the return and give you store credit.
- Upon approval of your request, simply pack your item back in the box in which it arrived and be sure to include all packaging materials and courier the items to address given below.
- Email us the tracking number so that we can track the returned order.
- The goods are your responsibility until they reach our Warehouse. ‘ATEPL’ is not responsible for any items that are returned damaged.
All India Order returns are sent to our Bangalore office:
Anodyne Therapy Equipment Pvt. Ltd.
#1383, 8th Main, 12th 'C' Cross,
West of Chord Road,
Bangalore – 5600086